Department Manager – Fashion at Reliance Retail in Madurai

Job Description

Job Title: Department Manager Apparel

Location: Reliance Retail Ltd – Tamilnadu

Job Type: Full-Time

Job Summary:

As the Department Manager for Apparel at Reliance retail Ltd, you will be responsible for overseeing the apparel departments daily operations, driving sales, and ensuring exceptional customer service. You will lead a team of associates, manage inventory, and create an engaging shopping experience that meets customer needs and enhances brand loyalty.

Key Responsibilities:

• Team Leadership:
  • Recruit, train, and develop a high-performing team of apparel associates.
  • Set performance goals and conduct regular evaluations to provide constructive feedback.
  • Foster a positive team environment that encourages collaboration and communication.
• Sales & Customer Engagement:
  • Drive sales performance by implementing effective merchandising and promotional strategies.
  • Monitor sales metrics and analyze customer feedback to identify opportunities for improvement.
  • Ensure associates provide outstanding customer service and address inquiries and concerns promptly.
• Inventory Management:
  • Oversee inventory levels, including stock replenishment, visual merchandising, and loss prevention.
  • Conduct regular inventory audits to ensure accuracy and minimize shrinkage.
  • Collaborate with purchasing and supply chain teams to manage product assortments effectively.
• Merchandising:
  • Maintain a visually appealing and organized apparel department in line with company standards.
  • Implement seasonal and promotional displays to maximize sales opportunities.
  • Stay updated on fashion trends and customer preferences to curate product offerings.
• Operational Excellence:
  • Ensure compliance with store policies, procedures, and safety standards.
  • Assist in budgeting and financial management for the apparel department.
  • Report on department performance, including sales, inventory turnover, and customer satisfaction.

Qualifications:

• Bachelor’s degree in business, fashion merchandising, or related field preferred.
• Proven experience in retail management, preferably in apparel or fashion retail.
• Strong leadership skills with the ability to motivate and develop a team.
• Excellent communication and interpersonal skills.
• Proficient in retail management software and Microsoft Office Suite.
• Ability to work flexible hours, including weekends and holidays.

Benefits:

• Competitive salary with performance-based bonuses.
• Comprehensive health, dental, and vision insurance.
• Employee discounts and perks.
• Opportunities for professional development and career advancement.