Customer Service Associate at Reliance Retail in Pollachi
Job Description
Job Description Fashion Associates
Reliance Trends – India’s largest fashion destination
Job Purpose:
- To deliver sales and enhance the customer experience through high standards of customer service and product knowledge
- Fashionable and understands latest trends in market
What I need to do:
- Warm welcome and approach to each customer to shop
- Customer delight is the key to the business
- Adhere to company procedures and SOP
- A team player and work with the store team to achieve desired goals
- To deliver results and work towards store KPIs
- To actively approach all aspects of work in a positive, productive, and professional manner.
- To ask for feedback about performance from customer
- To actively look for ways to improve performance, and skills.
Capabilities:
- Fashionable and understands fashion trends
- Keeps up to date with product knowledge to share with customers and team members
- To maintain excellent visual merchandising as per company standards
- Ability to suggest customers on coordinates and add on selling
Experience:
- Fresher are welcome
- Has previously worked in a retail environment with a strong customer focus
- Articulate & Numerate
- Track record of demonstrating initiative to gain success.
- To actively approach all aspects of work in a positive, productive, and professional manner
Qualification:
- Non Graduate with min 3 years of apparel retail experience (1 year as Team Leader)
- Graduate in any specialization
- Post Graduate not required
Incentive: Potential to earn up-to 5000 rupees per month
Other Benefits:
- Fast track growth
- Company sponsored graduation/degree programme
- Subsidized medical benefits
- PF & other insurance benefitsRole & responsibilities
