Sales Consultant – Luxury Home Furniture at Brand Burgundy Brand Collective in Mumbai, Maharashtra

Job Description

Position: Sales Consultant

As a Sales Consultant for the Ligne Roset French Luxury Furniture brand, you will be responsible for working with a team at the Boutique in understanding customer requirements and crafting solutions using the Company’s product portfolio. This role requires experience in retail of luxury furniture.

Job Requirements:

1. Delivering an outstanding customer experience:

• Engaging with customers to understand their furniture needs and providing recommendations that meet their requirements.
• Attending to walk in customers’ inquiries.
• Promoting sales of high-end furniture and lifestyle accessories.
• Guiding customers through the purchasing process, including explaining product features and benefits, pricing, warranties, and delivery options.
• Responding to customer inquiries, complaints, and feedback promptly, ensuring resolution to their satisfaction.
• Building and maintaining strong relationships with customers to foster loyalty and repeat business.

2. Sales and Business Development:

• Meeting and exceeding sales targets and KPIs set by the management.
• Proactively engaging with customers to drive sales, building customer loyalty, and increasing market share.
• Building a robust pipeline of potential customers and maintaining an accurate customer database.
• Identifying opportunities to cross-sell and up-sell products and services to customers.
• Maintaining an up-to-date understanding of market trends, competitor activity, and industry developments to identify new opportunities for growth.

3. Store Operations:

• Ensuring that the store is well presented, and the products are displayed attractively and prominently.
• Maintaining accurate inventory records and ensuring the store is adequately stocked.
• Ensuring that the store is clean, tidy, and meets health and safety standards.
• Providing feedback to the management on customer preferences, product demand, and store operations to continuously improve the business.

Candidate Qualifications & Skill Requirements:

• Bachelor’s degree in architecture or interior Designing preference.
• 3+ years of experience in retail sales, preferably in luxury furniture industry.
• Excellent verbal and written communication skills.
• Strong sales and negotiation skills.
• Demonstrated ability to build and maintain strong customer relationships.
• Ability to work independently and as part of a team.
• Strong organizational skills and attention to detail for tracking information in MIS.

Job Location: Prabhadevi, Mumbai.

Reporting Manager: Boutique Manager

Job Type: Full-time

Pay: ₹40,000.00 – ₹50,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Compensation Package:

• Performance bonus

Schedule:

• Day shift
• Weekend availability

Education:

• Bachelor’s (Preferred)

Experience:

• Total work: 2 years (Preferred)
• Sales: 2 years (Preferred)
• Furniture sales: 2 years (Preferred)

Work Location: In person