Beauty Advisor at Westside in Sholinganallur, Tamil Nadu

Job Description

Business Group Westside A Tata Enterprise

Role Name Beauty Advisor

Department Store Operations

Reporting To Store Manager

Qualification &Experience

SSC & above, 0-3 years of experience in relevant industry

Job Summary:
A Beauty Advisor offers personalized guidance on the application of make-up, Skin care & Fragrance. They cross-sell by
recommending complementary Studiowest products and ensuring customer receive a tailored and comprehensive beauty
consultation.
Beauty advisors sell and give advice on the use of different cosmetics, fragrance and skin care products. They provide each
customer with highly detailed, personalized service to help them meet their beauty goals with the best products.

Job Responsibilities:

Counter Hygiene & Self Grooming:
Maintaining overall counter cleaning and hygiene. Personal grooming is an integral part of professionalism. It shows that you respect yourself, your job, and the people you work with. Maintaining a
neat and tidy appearance sends a clear signal that you take your responsibilities seriously and are committed to your role.

Customer Service:
Providing exceptional customer service by addressing queries, handling complaints and ensuring customer satisfaction

Sales:
Assisting customers in making purchasing decisions and upselling products to meet sales target.

Consultation:
Assessing customers skin care needs, make-up preference and beauty concerns through consultation 

Demonstration:
Conducting product demonstration to showcase application techniques and educate customers on product features, benefits & usage.

Product recommendation:
Suggesting suitable skincare, makeup, fragrance and other product based on customers preferences and skin type.

Product Knowledge:
Staying updated on beauty trends, new product launches and counter development to accurate and relevant information to customers.

Visual Merchandising:
Maintaining a visual appealing and organized display of products to attract customers and enhance the
shopping experience.

Skills required: Interpersonal skills
Communication skills
Well Groomed