Jewellery Consultant at Caratlane in Bengalaru

Job Description

Job Description – Jewellery Consultant @ Caratlane

Eligibility Criteria
Education, Certificate
(Relevant education, achievement & certification)
Any bachelor degree is mandatory
MS Office certification / part of curriculum

Knowledge
(knowledge gained in the past relevant to this requirement)
Knowledge in front-end retail operations
Selling & customer service
Basic knowledge of Jewellery – Gold, Diamond, Platinum and Silver will be an added advantage

Skills
(Specific job skills required for this job)
Communication – Excellent verbal communication in English(Mandatory) & regional language.
Basic computer operating knowledge
E-mail communication
Basic knowledge of Point of Sale system (POS)

Experience
(Specific type or amount of experience)
1 – 3 years of relevant experience in front-end retail operations. Preferably with an established Retail Brand
Freshers with high level of communication skills and attitude to serve customers

Suitability Criteria
Success Behaviors
(Traits like interpersonal skills etc.)
Enthusiastic
Selling(Passion to Sell)
Interpersonal Skills
Influencing
Analytical
Pressure Tolerance
People oriented
Strong Team Player
Warmth / empathy
Organized
Willing to take Ownership
Willingness to Learn
Well groomed
Willingness
(Preference / Values / other requirements)

Job location – Across India
Ability to work as per Brand guidelines and set schedules.
Extended working hours during weekends, Festivals and season time
Shift timing – Minimum 9 hours with strict adherence
High Integrity (non-negotiable)

Profile @CaratLane
Your KRA/KPI
Attend and assist the customers at store and provide adequate product knowledge
Influencing and selling jewellery
Achieve target – Monthly / Seasonal
Maintain high VM standard at store
Addressing all customer queries
Following up with the customers
Ensure that the store is clean, safe and presentable for customers
Completing payment transactions; preparing merchandise for delivery.
Retaining the existing or new customers
Maintain and monitor store inventory
Coordinating with inter departmental personnel
Working on POS, ERP system, Magento etc

General
Other
(Common details)
CTC – Rs.2.75 to 4.25 lacs
Employment type – Full-time
Reporting to ASM / Store Manager